Author: Bruno Munari
Publisher: Roma-Bari, Gius. laterza and Figli S.p.a., 1971.
Wednesday 22 September 2010
Thursday 16 September 2010
Blau (1963)
The Dynamics of Bureaucracy: A Study of Interpersonal Relationships in Two Government Agencies
Author: Peter Michael Blau
Publisher: Chicago, University of Chicago Press, 1963.
Lipsky (1980)
Street-level Bureaucracy: Dilemmas of the Individual in Public Services
Author: Michael Lipsky
Publisher: New York, Russel Sage, 1980.
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